Terms & Conditions

Just Gold Hospitality Terms and Conditions

TERMS & CONDITIONS: IMPORTANT! THE COMPLETE TICKET FOR THE RELEVANT DAY MUST BE PRESENTED TO GAIN EVENT ENTRY. ENTRY WILL BE DENIED SHOULD ANY PART OF THE TICKET NOT BE PRESENTED OR BECOME DETACHED.

The purchase of a ticket to gain entry to either Silverstone race circuit, Brands Hatch race circuit and/or Just Colours management Ltd (trading as Just Gold Hospitality) suites (the “Venue”) for a motor racing meeting or event (the “Event”) constitutes acceptance of the following terms and conditions pursuant to which Just Colours Management Limited (“JCM”) Silverstone Circuits Limited and Motorsport Vision limited (The circuits or circuit) is prepared to grant entry to the Venue and the Event.

1. The ticket is purchased for the Event. The date of the Event and/or the support programme may be subject to change in which instance JCM and the circuits will have no obligation to refund monies or exchange the ticket. Ticket holders agree that should the date of the Event alter, their ticket(s) will be issued for the altered date(s) of the Event in which case no refunds or exchanges will be available. The ticket shall remain at all time the property of JCM and the circuits which has the right to recall the ticket at any time on reasonable grounds.

2. JCM and the Circuit’s are unable to offer refunds or exchanges in respect of tickets purchased unless the Event is cancelled due to any circumstance(s) for which event organisers are covered by their relevant insurance cover. Tickets are not transferable to other events and are strictly not to be offered for resale. No ticket for the Event shall be sold or offered for sale for any form of fee or reward without the prior written consent of JCM first being obtained and without complying with these terms and conditions in all respects. Tickets must only be used for personal or private use. No ticket for the event shall be used by any person for advertising, promotional or commercial purposes including without limitation, prizes, competitions, contests or sweepstakes without the prior written consent of JCM first being obtained. If this ticket is resold or transferred for profit or for commercial benefit or gain (including as part of a promotion or prize) or as part of any hospitality package or similar arrangement by anyone without JCM authority it will become void and the holder may be refused entry to or ejected from the Event and/or the Venue. Ticket holders agree to fully indemnify JCM for all costs and expenses (including legal expenses) incurred as a direct or indirect result of all and any claims howsoever arising from any third parties as a result of the contravention of this term.

3. All tickets are security printed and should only be purchased direct from JCM or through an official partner. Any attempt to present any other ticket will lead to refusal of admission and possible prosecution. Unauthorised vendors will be prosecuted.

4. JCM and the circuits reserve the right to alter your seat/suite location (if any) without prior notice. If this is necessary for any reason, JCM will reimburse any reduction in value between the original and altered seat/suite allocation. Seats for the wellington grandstand are not reserved

5. JCM and the circuits reserves the right to refuse admission and to remove persons from the Venue who do not comply with the Venue rules or these terms and conditions, who represents a security risk, nuisance or annoyance to the staging of the Event or who have in his or her possession prohibited items, which shall include but not be limited to alcoholic beverages, chemicals of any kind, glass bottles, barbeques, ladders, laser pens, weapons or any offensive materials in whatever format.

6. JCM and the circuits further reserve the right to conduct security searches of persons and their belongings to ensure the safety of persons at the Event. Pass-outs and re-admissions to the Venue shall be granted at the circuit’s discretion. Re-admission shall only be possible if a valid official pass-out is presented. 

7. Smoking is strictly prohibited in any of the Venue’s grandstands or hospitality suites

8. CCTV cameras are in use around and in the Venue. You consent to any footage that may be taken of you for general security measures. You consent that JCM and the circuits may itself use or pass to the police or other relevant authority any recordings from CCTV footage for use in any proceedings.

9. The Venue may use Automatic Number Plate Recognition Systems, and any information from this will be recorded and may be handed to the police. The circuits shall handle all data in accordance with the requirements of the Data Protection Act 1998.

10. Only vehicles displaying a valid official Venue car park pass will be able to gain entry to the car parks in and around the venue. Where relevant, use of the Venue car parks shall additionally be subject to the applicable terms and conditions as shown on the official Venue car park pass.

11. No animals (except Assistance Dogs) will be admitted to the Venue or any car parks. Assistance Dogs are only admitted with prior notification to JCM and the circuits.

12. You must not make, create, store, record or transmit any kind of sound recording, visual footage or audio-visual footage (“Recording”), or store, record or transmit any information or other data, including official timing, results, performance, telemetry, weather or race control data (“Data”) of, at or in relation to the Event. It is forbidden to take into the Venue any equipment that may enable you to do the aforementioned acts. Personal electronic devices (including still image cameras, mobile telephones and other personal communications devices) are permitted within the Venue provided that any Recording, Data and any image, including photographic images and any still pictures derived or capable of being derived from a Recording (”Image”) of the Event that is recorded, stored and/or created thereon is used solely for personal and private non-commercial purposes.

13. As a condition of entry to the Event you agree that (a) the use of any such Recording, Data or Image, for any form of public advertisement or display, or for profit or commercial gain or for any other purposes including without limit for display on any internet site (except the private enjoyment of the person making or storing the Recording, Data or Image) without the prior written consent of the event organiser is strictly forbidden and will constitute a breach of these terms and conditions for which you may be liable; (b) on request by the circuits or the organiser you shall assign to the organiser in writing the copyright and all other intellectual property in any Image or Recording you make

at the Event; and (c) you consent to the use by the organiser (and by any third party authorised by the organiser from time to time) for the purposes of or in connection with any publication, exhibition or broadcast (including any advertising or promotional literature, campaign or material) in any media worldwide and approved by the organiser of any still or moving picture images taken at the Event where such image includes any image of you and you waive any and all of your personality and privacy rights to the extent necessary to permit such use

14. No person may use the name of the Event or part thereof (nor any abbreviation or foreign language version thereof) nor any logo or graphic device of or relating to the Event for any commercial purpose whatsoever without the prior written consent of the organiser first being obtained, exercisable in the organisers discretion.

15. Motor racing is dangerous and noisy. JCM, the circuits and the Sanctioning bodies ( the organisers of the Event (including officials, marshals, rescue medical staff), competitors and drivers, are not responsible for any loss or damage howsoever caused, to you to the maximum extent permitted by law (except in the case of death or personal injury caused by negligence of the above parties).

16. Persons attending the Event acknowledge that they may be exposed to possible risk of physical harm due to the nature of the Event. JCM or the circuits will not be liable for any loss, injury or damage, howsoever caused, to you or your property (“Loss”) except where and only to the extent that any such Loss is caused by the negligence of JCM, the circuits, their employees or authorised agents. Without prejudice to the foregoing, JCM and the circuits excludes to the maximum extent permitted by law any liability for such Loss. Any liability on the part of JCM and the circuits shall be limited to the face value of the relevant ticket and any booking fee.

17. JCM and the circuits will not be liable for any delay in performing its obligations as a result of fire, flood or similar natural disaster, strikes, industrial disputes, abnormally inclement weather, war, acts or threats of terrorism, governmental order or decrees or any other cause beyond its reasonable control.

18. Official merchandising is only on sale inside the Venue. No unauthorised trading is permitted within the Venue or any official car parking facility.

19. In the interests of public safety, JCM and the circuits reserves the right to request you to leave the Venue at any time for safety reasons or immediately after the Event. No admission or re-admission after the end of the Event.

20. During the Event the noise level may be very loud within the Venue. In particular you are advised to wear hearing protection during races and live concerts (if any) to reduce the risk of hearing damage.

21. While at the Venue you should always keep to the designated paths and access all freestanding banked viewing areas with caution using steps/path as appropriate.

22. Please keep your ticket safe and in good condition as a duplicate ticket will not be issued if it is lost or stolen and a defaced or illegible ticket may become invalidated.

23. JCM and the circuits will not be liable for any lost or stolen tickets, and are not obliged to re-issue such lost or stolen tickets.

24. These terms and conditions shall be governed by English law and the parties shall submit exclusively to the Courts of England. Your statutory rights are not affected.

Notes:

• Any changes in address should be notified in writing

• The passes and route directions for coach transfers will be included when ticket orders are despatched.

 

CIRCUIT CAR PARKING TERMS AND CONDITIONS all vehicles (and their contents) parked within any car park operated by JCM or the circuits are left at the owners’ sole risk. To the maximum extent permitted by law JCM and the circuits shall not be liable for any loss or damage suffered by owners arising from their use of any car park (including damage to owners’ vehicles and/or their contents). JCM and the circuits reserve the right to move any vehicle it deems necessary due to logistical, safety or similar reasons. It is a condition of admission to the circuit and any car parks that no animals (save for Assistance Dogs) are allowed within such areas and owners acknowledge that circuit personnel or their appointed contractor shall be entitled to enter any vehicle by whatever means necessary at the owner’s cost in the event that any animal has been left within any vehicle. This pass is strictly not for resale and remains at all times the property of JCM and the circuits. The pass is issued on the express condition that the holder is bound by the terms and conditions issued by JCM and the circuits in relation to the circuits car parks and the Circuit itself. The pass allows owners to enter the designated circuit car park to park their vehicles only and not for any other purpose (including, without limit, to conduct any trade or exhibition, to sell any goods, food or beverage or to camp). This pass is valid for the day indicated only, which may be subject to change in the event of any alteration to previously published timetables. Owners and passengers alike must at all times act responsibly and with due safety whilst in any circuit car park (either on foot or when driving). JCM and the circuit’s reserves the right to confiscate this pass and refuse admission and/or eject any person(s) found in breach of these conditions or the conditions of entry to the Circuit. JCM and the circuit’s reserves the right to relocate pass holders to an alternative circuit car park in the event that the designated circuit car park is unavailable. JCM and the circuits shall not be liable for any loss or damage caused in the event that any circuit car park is unavailable due to reasons beyond the circuit’s control. These terms and conditions shall be governed by English law and the parties shall submit exclusively to the Courts of England.

Just Gold Hospitality Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

Introduction

This policy covers Just Gold Hospitalities use of personal information that is collected when you both use and become a customer of justgoldhospitality.co.uk.
Occasionally you will be asked to submit personal information about yourself (for example your name and email address) in order to receive or use services on our website. Such services may include enquiry forms, message boards, newsletters, and justgoldhospitality.co.uk membership.
By entering your details in the fields requested, you enable Just Gold Hospitality and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Just Gold Hospitality will act in accordance with current legislation and aim to meet current Internet best practice.

Visitor Information

During the course of any visit to justgoldhospitality.co.uk, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. For example: if on a previous visit you went to our services pages, we might find this out from your cookie and highlight additional service information on your second and subsequent visits.

Use and storage of your personal information

When you supply any personal information to justgoldhospitality.co.uk (e.g. for enquiries, or Just Gold Hospitality membership) we have legal obligations towards you in the way we use the data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.
In general, any information you provide to Just Gold Hospitality will only be used within the Just Gold Hospitality organisation and by its service providers. Your information will be disclosed where we are obliged or permitted by law. However, if offensive, inappropriate or objectionable content is posted or sent anywhere on or to justgoldhospitality.co.uk, Just Gold Hospitality can use whatever information that is available about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school, e-mail / Internet provider and law enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of justgoldhospitality.co.uk membership you no longer wish to continue your registration as a justgoldhospitality.co.uk member. Where personal information is held for people who are not yet registered but have taken part in other justgoldhospitality.co.uk services (e.g. enquiry forms), that information will be held as long as is necessary to ensure that the service is run smoothly and enquiry responded. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Access to your personal information

You have the right to request a copy of the personal information Just Gold Hospitality holds about you and to have any inaccuracies fully corrected. (We currently charge an administration fee of £20 for information requests.)
Please address requests to:
The Data Protection Officer, Just colours Management ltd, Fairview Villa, Skaiteshill, Chalford, Gloustershire, GL6 8PZ

Email: sales@justgoldhospitality.co.uk

Information for users aged 16 and under

If you are aged 16 or under, please get your parent / guardian’s permission beforehand whenever you provide personal information to the Just Gold Hospitality website. Users without this consent are not allowed to provide us with personal information.